Telephone contacts

From 23th January until 3th March 2023, you can call us between 1.30 pm and 5 pm.

Interest rate and pension adjustments for 2023

The Substitute Occupational Benefit Institution has set the 2023 interest rates for the mandatory and extra-mandatory retirement savings capital. The pensions will be adjusted for inflation in accordance with the law.

New call service in the Benefits department

We have expanded our call service. For certain matters dealt with by the Benefits department, you can now choose a date and time for a call.

Russia-Ukraine war: investment activity adapted

Dear clients

Like many other pension funds, the Substitute Occupational Benefit Institution LOB has also adapted its investment activity due to the Russian invasion of Ukraine. 

New: from 1st January 2022, pensions will be paid out monthly

In response to popular request from our customers, we are adapting our payment arrangements: as from 1st January 2022, we will now be transferring pension payments each month in advance.

We are pleased to accept all your requests online too

Many customer issues can be dealt with conveniently online too rather than by telephone. With our online services (for fast access, see the links next to this news) we offer you the opportunity to submit the details required to us quickly and straightforwardly. In certain cases we are happy to call you back. Simply book an appointment with us.