January 12, 2022
Your health and ours is important to us. That’s why, until further notice, we will be advising you in person at our customer reception desks only after prior arrangement by telephone.
December 23, 2021
Our Customer Service will be closed from 24th until 26th December and again from 31st December 2021 until 2nd January 2022.
November 19, 2021
In response to popular request from our customers, we are adapting our payment arrangements: as from 1st January 2022, we will now be transferring pension payments each month in advance.
October 5, 2021
Many customer issues can be dealt with conveniently online too rather than by telephone. With our online services (for fast access, see the links next to this news) we offer you the opportunity to submit the details required to us quickly and straightforwardly. In certain cases we are happy to call you back. Simply book an appointment with us.
June 28, 2021
As from Thursday 1st July 2021, we are able to receive you in person again at our reception offices in Zürich, Lausanne and Bellinzona.
The opening hours are as follows:
Zürich: 08.30 – 11.30 h / 13.30 – 16.30 h
Lausanne and Bellinzona: 08.00 – 12.00 h / 13.30 – 17.00 h