March 23, 2021
For some time now, we have recorded a large growth in our vested benefits accounts, and, as a result, an even greater increase in customer inquiries. Our team is working on additional assignements to answer all inquiries as quickly as possible. Nevertheless, the processing of your case may be delayed.
We ask for your patience and understanding.
January 22, 2021
While processing your annual account statements, the vested benefits accounts (FZK) customer service team is available as follows:
Availability by phone: From 25 January to 5 March 2021, the FZK customer service team is only available in the afternoon between 1.30 and 4.30 p.m. on +41 44 468 21 21.