November 19, 2021
In response to popular request from our customers, we are adapting our payment arrangements: as from 1st January 2022, we will now be transferring pension payments each month in advance.
October 5, 2021
Many customer issues can be dealt with conveniently online too rather than by telephone. With our online services (for fast access, see the links next to this news) we offer you the opportunity to submit the details required to us quickly and straightforwardly. In certain cases we are happy to call you back. Simply book an appointment with us.
June 28, 2021
As from Thursday 1st July 2021, we are able to receive you in person again at our reception offices in Zürich, Lausanne and Bellinzona.
The opening hours are as follows:
Zürich: 08.30 – 11.30 h / 13.30 – 16.30 h
Lausanne and Bellinzona: 08.00 – 12.00 h / 13.30 – 17.00 h
March 23, 2021
For some time now, we have recorded a large growth in our vested benefits accounts, and, as a result, an even greater increase in customer inquiries. Our team is working on additional assignements to answer all inquiries as quickly as possible. Nevertheless, the processing of your case may be delayed.
We ask for your patience and understanding.