January 22, 2021
While processing your annual account statements, the vested benefits accounts (FZK) customer service team is available as follows:
Availability by phone: From 25 January to 5 March 2021, the FZK customer service team is only available in the afternoon between 1.30 and 4.30 p.m. on +41 44 468 21 21.
December 29, 2020
Due to contradictory and partly incorrect information circulating about various pension plans of the Substitute Occupational Benefit Institution the Foundation has decided to provide some clarification on this matter. It should be noted in particular that the W20 plans introduced by the Foundation on 1 January 2020 aim to reduce the increasingly high conversion losses at the expense of active insured persons. This measure was urgently needed to combat the misuse of the obligation to contract with the Substitute Occupational Benefit Institution.